Accuracy of Shipping Information
Please ensure the shipping information you provide is complete and accurate. All costs for returned shipments, for any reason, including incorrect address, will be the responsibility of the purchaser, and will be deducted from any potential refunds.
Uninsured Letter Mail
If the item you ordered fits through a letter slot, Canada Post allow it to be shipped as oversized Letter mail, thereby keeping the cost of postage to a minimum. This is a less expensive way of shipping, but does not give you a tracking number, does not guarantee an arrival date, and your package is not insured. When you get to the checkout you will be given an option to ship by untracked mail, or tracked mail as outlined below.
Items that fit through a letter slot will be shipped by the less expensive lettermail, unless you specify CANADA POST EXPEDITED PARCEL or another CANADA POST PARCEL SERVICE at the checkout. If you want to insure your order and track it in the postal system, choose a "CANADA POST PARCEL SERVICE"
If the item(s) you have purchased do not fit through a letter slot, they must go as tracked and insured parcel post, and fees will be based on Canada Post rates.
Shipping outside of Canada
Shipping to the US, UK, Europe and Australia is based on weight and rates will be calculated at the checkout
Most items will be processed and shipped within 3 business days. Limited Edition prints take longer to process and may take 3 to 4 weeks for delivery. During high traffic times, especially Oct through Dec, processing time can be longer. Please take this into consideration when placing your order. Occasionally, an item is on backorder due to high demand. When that happens, please allow and extra 14to 21 days for your item to be processed and shipped.
REFUSED AND RETURNED ORDERS
You (the buyer) are responsible for return shipment costs. If your order / parcel is refused at the delivery address and shipped back to us unopened, we will deduct the return shipment costs from any refund for which you may have been entitled.
*LIMITED EDITION PRINTS AND LARGE ART PIECES may have a longer processing time. It may take 14 to 21 days to get your order ready to ship. You should allow a minimum of 3 weeks to receive larger art prints.