FAQ:

Do artists receive royalties or compensation for the reproduction of their work on these products?  Yes. The artist's have contracts with the manufacturer and distributor and I am not privy to the details of those agreements so please do not ask me how much they receive. Really, that's none of my business. 

I love  your products but do not want to be disrespectful. I am concerned about cultural appropriation. The products sold here are for everyone! The artists want to make authentic Indigenous design accessible to all.  This is a question that comes up so often, I wrote a blog post about it. 

Your items are designed in Canada. Are they made here, too? Sometimes, but not always. Paper products are usually printed in Canada. All Limited Edition Artwork is made in Canada. Some Tshirts and hoodies are made in Canada; some are not. 

Items made in Canada have a "Made in Canada" symbol in the description. Most other items are imported. If you are concerned about where a product is made, please fire me off an email and I can confirm or deny ;-)

How long does delivery take?  We usually ship your item(s) within a day or two, however the current National Postal Strike in Canada, is causing significant delays. Add to that, the busy holiday season (July to December) sometimes inventory is enroute to us, so it may be a week to ten days before we put your order in the mail. This is not common, but it does happen. If you require  your order by a specific date, please get in touch so we can let you know how soon it will ship.

Once your parcel has gone to the Post Office or UPS, we have no control over how long it takes to get to you. But, based on our experience, within North America,  parcels arrive within a week to ten days (allow a bit more time if you live quite rural). If you selected Tracked Parcel when you placed your order, you can track it on the Canada Post or UPS website. 

There are a lot of variables that determine how long it takes for an item to get to you. If your item is going to an address in British Columbia or Alberta, you should get it pdq. If you live in a major centre, you'll get it faster than if you live rural. If it is November or December, Canada Post is going to be super busy and you should expect delays. 

How come your shipping charges are so expensive?  If you are asking this question, you have not shipped anything lately ;-).  If your order fits through a mail slot, it's probably not very expensive to ship. However, if your item is too big to go through the letter slot, it has to go parcel post, and that costs more. We suggest ordering quantity versus one item as this gives you the best value on shipping costs.

What's your return policy?  You can return anything for any reason within 15 days of receiving it, as long as it hasn't been used or damaged and it is still in the original packaging. In other words, it has to be in re-saleable condition. Since we've just talked about the cost of shipping, full disclosure, the cost to return an item is on you, the purchaser. Once we receive your item back, we will refund you for that item. Shipping charges are not refundable.